Enable secure email for IEE notifications

The Secure Email feature allows IEE to send encrypted e-mail to users. Encryption requires both the sender and receiver to install digital signature certificates.

Note: Individual users can still receive unencrypted e-mail even if the IEE default is to use encryption. Encryption settings on an individual user basis are configured in the IEE Web Client; see the Web Client Help for more information.

  1. Go to System Administration > System Admin > Code Table Setup.

  2. From the Code Table Selection list, select Notification Service Table.

  3. Click next to EmailService in the ID column.

    The notification service table option selected on the code table selection tab with the selections filled in.

  4. Verify that the Service Address and Sender Address fields contain the appropriate addresses (IP address/URL of SMTP server and the sender "From" e-mail address, respectively).

  5. (Optional) Enter the Service Username for the SMTP server. This is a general e-mail parameter, but it is not required for e-mail signatures or encryption.

  6. (Optional) Enter the Service Password for the SMTP server. This is a general e-mail parameter, but it is not required for e-mail signatures or encryption.

  7. Select a default Encryption Mode:

    • Disable Encryption. All e-mail sent from IEE will be unencrypted. If you select this option, the rest of the fields are not available. Click Save to confirm.

    • Enable Encryption. All e-mail sent from IEE will be encrypted unless overridden on a per-recipient basis. Continue with the next step.

    • Send Unencrypted If Encryption Fails. If encryption isn't possible, IEE will send e-mail unencrypted. Continue with the next step.

  8. In the Directory Service URL box, enter the IP address or URL for your directory service website.

  9. (Optional) In the Directory Service ID box, enter the sign-in ID or certificate name for the directory service website.

  10. (Optional) In the Directory Service Password box, enter the directory service password.

  11. Next to Digital Sign Email, select either True to digitally sign outgoing e-mail, or False to leave them unsigned.

  12. Click Save.